Quikly

Market Research

Understanding whether the product or service you intend to launch, has a need in the market you’re about to enter or not, is clarified through market research. Every business and idea must be validated using some form of market research to ensure that you don’t end up wasting both time and money on a product or service that your potential customers don’t want.

In order to do this, you need to break down your target market into smaller parts to help you understand your customers, their needs, and wants. An analysis will help you understand roughly what is your market size, the behaviour of your customers in that market (how they spend, how often they spend, and how much they spend etc.)

This can further be categorised into groups based on age, gender, and any other factors relevant to your product or service. For example, if you’re selling cosmetics, it is absolutely crucial that you understand the age, define the gender, and spending capacity of your target consumer among other things, to identify whom to market to and how to lay out your marketing strategy.

The next step can be to define the journey a potential consumer would go through from the time they are made aware of your brand, to the time they make a purchase all through the various touch points such as seeing your ad on social media channels, clicking through to your website, browsing through your catalogue, adding items into the cart, and making a payment, using your product or service, and sharing the experience with their friends and family and those around them. Understanding each of these stages helps the business optimise the consumer experience across each stage to tweak what doesn’t work and amplify what does.

While focusing on your product and business is most crucial, it is also helpful to understand where your competitors are, in their journey, what they’re doing right, what they’re not and the results they’re receiving from taking action, their areas of strength and areas that allow your business to capitalise.

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